Advice Cafe

AC Team

Our Advice Cafe is an open access service offering individuals basic information on a variety of matters including:

  • Benefit checks, claims and appeals
  • Housing
  • Mental health and wellbeing
  • Caring for someone
  • Employment matters and seeking employment
  • Legal Issues

Our support is delivered by trained volunteers or our professional partner agencies which includes solicitors and finance/debt advisors.

The service operates on a drop-in basis and is open at Our Place Community Hub every Friday from 10am – 1pm.

Universal Credit Information

Universal Credit has now gone live in Sutton Coldfield. To help you understand what this means we have created a basic information pack for new claimants. Please note that the information is to the best of our knowledge and all claimants are advised to visit the Advice Cafe or another advice giving service before making and decisions or taking any action as a result of our information.

Universal Credit Claimant Information final_