Volunteering
Volunteer with Us
Volunteers are at the heart of what we do. From mentoring children and young people to supporting our advice service or helping out in our admin office or at community events, there are so many ways you can get involved.
Volunteering with Our Place Support is flexible, rewarding, and a great way to give back to your community. We provide full training, ongoing support, and the chance to make a real impact in the lives of those we support.
Current voluntary opportunities include:
| Volunteer Mentors
Opportunity currently closed |
Volunteer Advisor
Opportunity currently open |
Opportunity currently open |
Contact us at recruitment@ourplacesupport.org or call 0121 354 4080
Advice Service Volunteer Advisors
Role: Advice Service Volunteer Advisor
Hours: Flexible volunteering hours, to be agreed
Locations: Dudley or North Birmingham
Type: Voluntary position
Our Place Support is looking for new Volunteer Advisors to join our Advice Service, supporting individuals and families across Dudley and North Birmingham.
Our Advice Service provides free advice and practical support to people experiencing challenges relating to welfare benefits, housing, cost of living and other welfare matters.
As a Volunteer Advisor, you will work alongside our experienced Advice team to provide one-to-one support to people who may be struggling to access the information and services they need. This could include helping clients understand their rights and options, completing forms, making phone calls, accessing online services and connecting with other organisations that can offer further support.
You will also help maintain accurate records of client progress and take part in relevant training, team meetings and supervision.
We are looking for reliable, approachable individuals with good listening skills, empathy and basic IT skills who are willing to learn and support others in a confidential and non-judgemental way. Basic and compliance training will be provided and is an essential part of this role.
How to Apply
If you are interested in volunteering with us, please complete our volunteer application form and return it to recruitment@ourplacesupport.org, indicating your preferred location.
We recognise that people communicate and present their experience in different ways, and we welcome applications in formats that work best for you.
If you would prefer to submit a video-recorded application, you can send this to us via WeTransfer at recruitment@ourplacesupport.org. Please ensure your video covers all the questions within our application form. Alternatively, you can complete the application form and use a video recording for the personal statement section only.
Please do not use generative AI tools to complete your application. We want to get to know you through our recruitment process and hear about your own experiences, skills and what you could bring to the role.
Equality, Diversity and Inclusion
Our Place Support is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and ensure fair and equal opportunities in line with the Equality Act 2010. We are happy to make reasonable adjustments to our recruitment process for applicants with disabilities. Please contact us if there is anything we can do to support you in making your application or attending an interview.
Safeguarding
Our Place Support is committed to safeguarding children and adults at risk. All volunteers will be subject to appropriate safer recruitment checks, including references and a DBS check.
Closing date: 27th November 2026
Advice Service Outreach Volunteers
Role: Advice Service Outreach Volunteer
Hours: Flexible volunteering hours, including community events and drop-in sessions
Locations: Dudley or North Birmingham
Type: Voluntary position
Our Place Support is looking for new Outreach Volunteers to join our Advice Service, helping us reach more individuals and families across Dudley and North Birmingham.
Our Advice Service provides free advice and practical support to people experiencing challenges relating to welfare benefits, housing, cost of living and other welfare matters.
As an Outreach Volunteer, you will represent Our Place Support at local community events, information stalls and drop-in sessions, helping people find out about the advice and support available to them.
You will be a friendly first point of contact, welcoming visitors, listening to their enquiries and providing basic information and guidance. Following training, you will also be able to carry out initial benefit entitlement calculations using our approved tools and refer people into our main Advice Service for more detailed support.
You will help maintain accurate records of enquiries and referrals and work alongside our experienced Advice team. You will not be expected to manage individual cases or provide specialist advice independently.
We are looking for reliable, approachable individuals with good listening skills, empathy and basic IT skills who enjoy meeting people and are willing to learn and support others in a confidential and non-judgemental way. Basic and compliance training will be provided and is an essential part of this role.
How to Apply
If you are interested in volunteering with us, please complete our volunteer application form and return it to recruitment@ourplacesupport.org, indicating your preferred location.
We recognise that people communicate and present their experience in different ways, and we welcome applications in formats that work best for you.
If you would prefer to submit a video-recorded application, you can send this to us via WeTransfer at recruitment@ourplacesupport.org. Please ensure your video covers all the questions within our application form. Alternatively, you can complete the application form and use a video recording for the personal statement section only.
Please do not use generative AI tools to complete your application. We want to get to know you through our recruitment process and hear about your own experiences, skills and what you could bring to the role.
Equality, Diversity and Inclusion
Our Place Support is committed to equality, diversity and inclusion. We welcome applications from all backgrounds and ensure fair and equal opportunities in line with the Equality Act 2010. We are happy to make reasonable adjustments to our recruitment process for applicants with disabilities. Please contact us if there is anything we can do to support you in making your application or attending an interview.
Safeguarding
Our Place Support is committed to safeguarding children and adults at risk. All volunteers will be subject to appropriate safer recruitment checks, including references and a DBS check where the role is eligible.
Closing date: 27th November 2026
